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Ordering & payment
Is paying with Klarna safe?
Where can I find my invoice?
What do I need to know while paying via Klarna?
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Delivery & shipping
Can I track the delivery of my order?
How much does shipping cost?
What time will my shipment arrive?
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Returns
What goods can be returned?
I returned my order. How do I know if my parcel has reached you?
How much will the return cost?
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Warranty & repair
Do you offer warranty?
What's the warranty granted for refurbished coffee machines?
What happens if my coffee machine breaks down after the warranty has expired?
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Coffee machine maintenance & coffee
How to choose a coffee machine that is right for me?
How often should the milk system be cleaned with antibacterial liquid?
Are all-purpose cleaners suitable for a coffee machine?
How are coffee machine cleaning tablets different from descaling agents?
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