We try to make your purchasing experience at Coffee Friend as easy as possible, and we want your orders to reach you quickly. Therefore, we collect information about you and your order.
When you place your orders at Coffee Friend, when you inquire about a product, an order or the like. Also, when you subscribe to our newsletter.
We use this information to:
We collect information that is necessary for orders and direct marketing purposes:
All personal and payment-related information is collected and handled safely (supported by SSL (Secure Socket Layer) certificate), as well as used confidentially. We are committed to not sharing your (and other customers’) private information with any third parties (this commitment is not valid in cases that are provided for in the legislation of the United Kingdom). You can always contact us and receive feedback about what information we are collecting, as well as delete or change it.
Unless otherwise stated, we will protect your data:
You can subscribe to our e-mail newsletter, which includes marketing information and special offers. By subscribing to the newsletter, you give us permission to store your e-mail address. You can revoke your consent to receive marketing e-mails at any time by clicking a link in the e-mail or letting us know via general e-mail.
UAB “Maina & Co” may share your data with other companies in this group ( “Amicum team Ltd.”, “Przyjaciele Kawy Sp. z o.o.”, “KahviKaveri OY”, “KohviSemu OÜ”, “SIA Kafijas Draugs”). UAB “Maina & Co” is legally obliged to provide data to state or supervisory authorities when necessary to prevent public risk and pursue prosecution for criminal activity. Your data may be transferred to third parties when this is necessary for the provision of our services or functions (for example, your address is forwarded to a courier for delivery). We assure you that these parties undertake to process this data responsibly and with regards to relevant legislation. In all other cases, your data will only be transferred to third parties if you have given your permission or have granted access.
A cookie is a small text file that is stored on your device after visiting a website. It enables the website to remember your actions and choices (this includes your username, language, font size and other viewing options) for a specific period of time and allows you to visit the website or browse its pages without having to enter this information every time. The cookies used on our website are essential for its intended functions and proper operation. Most of these cookies are deleted from your device as soon as your browser session ends. Information stored via cookies is used exclusively for the purpose of providing you with the desired services and functions.
As you enter our website for the first time, you are asked if you consent to us storing additional cookies on your device. These cookies can be disabled, but they help us achieve the following: • Identify the number of visitors, their behaviour, the pages they browse (we use Google Analytics and Hotjar for this purpose). As a result, we are able to improve the functioning of our website and adapt it better to the needs of the users. • Identify a repeat visit from you.
The legal basis for the use of cookies rests on our legitimate interests to ensure the technical functionality of the website (e.g. functions related to the shopping cart). When cookies are used to remember your choices or for purposes pertaining to statistics and the provision of tailored advertising, it rests on your consent.
You can select which cookies you want us to use. Some of them are essential and cannot be turned off.
These cookies are required for our website to function properly and cannot be turned off. They do not collect any user-identifying data.
These cookies allow us to optimise our website and see the sources of site traffic. We use the Google Analytics platform for this purpose. The collected data does not identify you and is not shared with any third parties. Enabling these cookies will let you use our live chat plugin and thus receive help from our consultants.
No one likes ads on the internet—especially those completely irrelevant ones. These cookies allow us to identify your needs and deliver only the most relevant offers. You will see ads even if you do not enable these cookies, but they will not be tailored to your needs and interests.